FAQ

What you need to know

For any questions not listed here please contact us.

Check in is from 3pm. If you arrive before 3pm our concierge can store any luggage for you. Check out is by 11am.

If you have booked the Best Available Flex Rate you can cancel anytime up to 4pm on the day prior to the day of arrival with no charge. Cancellation after this time will incur a charge for your first night’s stay. Other rates may carry different cancellation terms and these will be confirmed at the time of enquiry or booking.

Yes, we have 200 complimentary car parking spaces.