© AldwarkManor Golf & Spa Hotel – All rights reserved Depho Estates Ltd
Coronavirus – Guidance and information
In response to the COVID-19 pandemic we have enhanced our standards to a new level across all aspects of our hotel operations and confirm that we have complied with the government’s ‘COVID-19 Secure’ guidance on managing the risk in the workplace.
Changes implemented are based on guidance received from HM Government, Public Health England and the National Health Service, supported by industry specific advice from UK Hospitality although you will understand due to the constantly changing nature of this guidance and advice, our internal operating practices and protocols will be continuously reviewed and immediately updated. The information detailed below may therefore change without notice.
As we are managing a Public Health issue, we expect the full support and co-operation of all of our stakeholders – our guests, our team and our business partners. Only through our collective efforts can we successfully combat the spread of COVID-19 and keep each other safe and healthy.
To be present on property, you either need to be a guest, a staff member or a pre-authorised (and health-screened) partner. With only 52 bedrooms, each designed with privacy in mind, and all of which are set on 120 acres we are ideally suited to allow for more space, naturally.
Coronavirus Update – 24/09/2020
If you are currently looking to come to Aldwark Manor, you are advised to book tables for dining and any leisure activities, well in advance, to avoid disappointment.
Following the updates from the Government which are in effect as of 24/09/2020 the following points, in addition to our existing comprehensive procedures, are important to note.
These are for the continued safety and well-being of all during your stay with us at The Aldwark Manor Estate:
We would like to take this opportunity to thank you all for your support of Aldwark Manor during these uncertain times, our focus remains on ensuring you feel safe and welcome in the hotel and all its facilities.
Our Valued Guests
Our Business Partners
General Practices & Protocols, Food & Beverage
As of Monday 14 September we are only able to take table bookings for a maximum of 6 people. When meeting friends and family you do not live with (or have formed a support bubble with) you must not meet in a group of more than 6, indoors or outdoors, this is now against the law.
You can read the full Government guidelines here
As you’ll appreciate, due to the nature of treatments and safeguarding for guests and our team members, at this time the spa will not be operating when the hotel initially opens its doors.
All team members are required to: –
Finally, we ask that as a guest at Aldwark Manor you commit to:
Prior to arrival, should you unfortunately show any COVID-19 symptoms such as fever, cough, shortness of breath, or loss of taste and smell, we ask that you contact us to reschedule your stay.
It is important to note, that for the safety of our guests and our team that any guests displaying symptoms consistent with COVID-19 will be requested to seek medical attention. Should you be advised to self-isolate, we will request that you return home. You will be refunded the balance of your stay.
In addition to hand sanitisers placed throughout, we will provide a guest amenity kit that includes hand sanitizer, masks, and additional sanitisation wipes. We ask that when and where appropriate you make use of the kits and ask that everyone respects the 2m social distancing guidance. And finally, please treat our team and your fellow guests with kindness and consideration; this is a difficult time for all of us. We can’t wait to see you soon. Travel safe and stay well.